Agreement to Terms

By accessing or using SonicNest's website, platform, or any services we provide, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services. These terms apply to all visitors, partners, and anyone else who accesses or uses our services.

Services

SonicNest provides connectivity and digital ecosystem infrastructure to businesses and organizations, including eSIM and MVNE services, travel, gaming, and trade-in surfaces, delivered through integration with partners' own applications. The specific scope, service levels, commercial terms, and territories of any partnership are defined in a separate Partnership Agreement or Master Services Agreement signed by both parties. These Terms govern general use of our website and services and apply alongside any specific agreement in place.

Intellectual Property

Our platform. The SonicNest platform, including all software, APIs, infrastructure, documentation, and underlying technology, remains the exclusive property of SonicNest. Partners receive a limited, non-exclusive, non-transferable licence to use the platform for the term and territories set out in their agreement. Nothing in these terms transfers ownership of the platform or any part of it.

Partner property. Partners retain full ownership of their brand, applications, customer relationships, and customer data. SonicNest claims no interest in any of them and will not use partner marks outside what the relevant agreement permits.

Our brand and materials. The SonicNest name, logo, website content, and published materials remain the exclusive property of SonicNest. You may not reproduce, distribute, or use these materials without prior written permission.

Pre-existing IP. Each party retains ownership of intellectual property that existed before the partnership began.

Partner Responsibilities

To enable SonicNest to deliver effectively, partners agree to:

• Provide accurate information about their systems, integration requirements, and regulatory environment

• Hold and maintain any licences, permits, or regulatory approvals required to offer the services in their markets

• Make relevant technical and commercial contacts available for integration, testing, and review

• Ensure that any third-party systems, data, or credentials provided to SonicNest are licensed for the intended use

• Comply with applicable telecommunications, consumer protection, and data protection law in the territories where the services are offered

• Notify SonicNest promptly of any regulatory change, security incident, or organizational change affecting the partnership

Commercial Terms

Fees, revenue share, settlement currency, and billing intervals are defined in each Partnership Agreement. Generally: invoices are issued at the intervals specified in the agreement; payment is due within 30 days of invoice date unless otherwise agreed in writing; late payments may attract interest at the rate stated in the agreement; SonicNest may suspend provisioning of new services where payment is materially overdue, subject to the notice period in the agreement; all fees are exclusive of applicable taxes, duties, and regulatory levies.

Service Availability

SonicNest will use commercially reasonable efforts to maintain platform availability. Specific uptime commitments, support response times, and any associated remedies are set out in the service level terms of the relevant agreement. Planned maintenance will be notified in advance where practicable. SonicNest is not responsible for interruptions caused by third-party carriers, partner systems, or events outside its reasonable control.

Data Protection

Each party's role and obligations in respect of personal data are set out in a separate Data Processing Agreement forming part of the Partnership Agreement. SonicNest processes personal data only as instructed by the partner and as required to deliver the services, maintains appropriate technical and organizational security measures, and will notify partners of any personal data breach without undue delay. Where services are delivered across borders, transfers are made under an appropriate legal transfer mechanism.

Confidentiality

Both parties agree to keep confidential any non-public information shared during the partnership, including technical specifications, commercial terms, business strategy, and financial information. Confidentiality obligations survive for three years following termination, or indefinitely for information constituting a trade secret.

Limitation of Liability

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, consequential, or punitive damages, including loss of profit, loss of data, or business interruption. Each party's aggregate liability is capped at the amount stated in the relevant Partnership Agreement. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded.

Term and Termination

These Terms are governed by the laws of the jurisdiction in which SonicNest is incorporated, without regard to conflict of law principles. Disputes will be resolved through good-faith negotiation in the first instance, and through binding arbitration if negotiation does not produce a resolution within 30 days.

Governing Law

These Terms are governed by the laws of the jurisdiction in which SonicNest is incorporated, without regard to conflict of law principles. Disputes will be resolved through good-faith negotiation in the first instance, and through binding arbitration if negotiation does not produce a resolution within 30 days.

Changes to These Terms

SonicNest may update these Terms at any time. Changes will be posted to this page with an updated date. Continued use of our services following posting constitutes acceptance. For active partnerships, material changes will be communicated directly.

Contact

Questions about these Terms: info@sonicnest.ai